Remote Receptionist/Client Coordinator

Apply Now

Kansas City, MO, USA

Job Type

Part Time

About the Role

In this role you will be primarily answering client questions, scheduling, and contacting clients through various communication channels. You will be responsible for thoroughly communicating and supporting our Esthetic teams. You will also be asked to modify client profiles, update sales tickets, and escalate client concerns. To do well in this role you need to be able to remain calm when clients are stressed and have experience working with computers.

Tasks and Responsibilities

Scheduling client appointments
Updating client profiles and sales tickets
Party coordination; scheduling, contracts, deposits, special requests, and communicating party needs to location team.
Maintain a positive, empathetic, and professional attitude toward clients at all times
Listen, document, and help escalate client concerns
Responding promptly to client inquiries
Communicate with clients through various channels; email, phone, text, chat, portals
Know our products and services inside and out so that you can answer questions
Communicate and coordinate with other team members
Ensure client satisfaction and provide professional client and team support


Requirements and Qualifications

  • Must have fast, reliable internet

  • Must have computer with speaker and microphone

  • Must have an environment to professionally take calls (i.e. limited background noise)

  • Out-going and kind demeanor

About the Company

This is placeholder text. To change this content, double-click on the element and click Change Content. Want to view and manage all your collections? Click on the Content Manager button in the Add panel on the left. Here, you can make changes to your content, add new fields, create dynamic pages and more. You can create as many collections as you need.

Your collection is already set up for you with fields and content. Add your own, or import content from a CSV file. Add fields for any type of content you want to display, such as rich text, images, videos and more. You can also collect and store information from your site visitors using input elements like custom forms and fields.

Be sure to click Sync after making changes in a collection, so visitors can see your newest content on your live site. Preview your site to check that all your elements are displaying content from the right collection fields.

Apply Now