Remote Receptionist/Client Coordinator

Work from home

Job Type

Part Time

About the Role

In this role you will be primarily answering client questions, scheduling, and contacting clients through various communication channels. You will be responsible for thoroughly communicating and supporting our Esthetic teams. You will also be asked to modify client profiles, update sales tickets, and escalate client concerns. To do well in this role you need to be able to remain calm when clients are stressed and have experience working with computers.

$12 per hour.

Hours
Tuesday 3:00pm - 7:00pm
Wednesday 3:00pm-7:00pm
Thursday 3:00pm-7:00pm
Friday 10:00am-7:00pm, 1 hour lunch
Saturday 9:00am-4:00pm, 1/2 hour lunch

26.5hrs weekly

Requirements

Requirements and Qualifications

  • Must have fast, reliable internet

  • Must have computer with speaker and microphone

  • Must have an environment to professionally take calls (i.e. limited background noise)

  • Out-going and kind demeanor


Tasks and Responsibilities

  • Scheduling client appointments

  • Updating client profiles and sales tickets

  • Party coordination; scheduling, contracts, deposits, special requests, and communicating party needs to location team.

  • Maintain a positive, empathetic, and professional attitude toward clients at all times

  • Listen, document, and help escalate client concerns

  • Responding promptly to client inquiries

  • Communicate with clients through various channels; email, phone, text, chat, portals

  • Know our products and services inside and out so that you can answer questions

  • Communicate and coordinate with other team members

  • Ensure client satisfaction and provide professional client and team support

About The Facial Bar

We are a 30 minute facial spa focused on saving our clients skin, time and money! We are located in Olathe, Kansas and Kansas City, Missouri.